Session Fees

​Sessions with a registered social worker (RSW) or licensed counselling therapists (LCT) are $140 for 50 minutes. Both RSWs and LCTs are exempt from HST. 

Sessions with Laura Gatien are $160 for 50 minutes.

Fees are not covered by Medicare but are covered by many extended health insurance plans. 

Payment Policy

Payment is expected in full at the time of service. We'll have you fill out a credit card authorization form with your intake forms, so that we can charge your credit card at each session with the information we keep on file. We have a quick and easy process where you check in, we charge your card while you are in your session, and you are emailed the receipt.  

We can direct bill various insurance plans (Veterans Affairs, Canadian Armed Forces, Canada Life, Claim Secure, Chamber of Commerce, Work Safe, NIHB, Department of Social Development, etc.) provided your plan is set up for direct billing. Payment from the client is due at the time of your session and a receipt will be provided for your direct reimbursement. 

All past outstanding balances must be paid before booking a new appointment. This includes past attended sessions, late cancellations or no-show fees. 

Please visit our FAQs for more information. 

Insurance Reimbursement

Your insurance plan may cover all or a portion of your sessions. Many extended health insurance plans provide coverage for professional services received from a Registered Social Worker (RSW), Master of Social Work (MSW) or a Licensed Clinical Therapist (LCT). It is your responsibility to ensure your sessions are covered and the limits of your coverage.  

You will be provided with a receipt for each session once payment is received which will assist you in processing your insurance claims.

Counselling services may be claimed as a medical expense on your income tax if you do not have coverage with an insurance provider. 

Cancellation Policy

Clients can cancel or reschedule with a minimum of 24 hours notice, otherwise you will be charged for the session. A late cancellation (less than 24 hours notice) will result in a half session charge, and a no show will be charged a full session rate. 

We understand that life happens and it's not always possible to provide sufficient notice. Prior to booking, consider having a back up plan for non-crisis situations to ensure you're able to make it to counselling should something come up. Arranging back up childcare or alternate transportation methods on the date of your appointment can be helpful.  

We also offer the ability to change your appointment to a virtual one should you be unable to attend in person. A credit card must be on file prior to switching to virtual.  

Laura Gatien & Associates will send appointment reminders for your session, however it is your responsibility to keep track of your appointments. Keeping up to date on your weekly schedule along with a back up plan are all helpful ways to avoid paying for a session you didn't attend.