Sessions with a registered social worker (RSW) or licensed counselling therapists (LCT) are $140 for 50 minutes. 

Sessions with Laura Gatien are $160 for 50 minutes.

Fees are not covered by Medicare but are covered by many extended health insurance plans.

Our clinic has therapists that are either registered social workers (RSW) or Licensed Counselling Therapists (LCT).

You must check your specific plan for what you have coverage for, as coverage is different for each policy. Verify that your plan covers counselling/therapy with a MSW, RSW or LCT. Your insurance may state you have coverage for clinical counsellor or psychotherapist, which would cover LCT or social worker. 

It is your responsibility to ensure your sessions are covered by your policy. It is also your responsibility to know the limit of insurance coverage. 

Please note: Insurance DOES NOT cover No Show or late cancellations. If you have questions, please call or email our admin team at 506-651-1239 or admin@lauragatien.com.

Payment is expected in full at the time of service. We'll have you fill out a credit card authorization form so that we can charge your credit card at each session with the information we keep on file. 

We will direct bill Blue Cross if applicable and only charge the co-pay (the portion not covered by your insurance) to your card on file. We can also direct bill other select insurance companies. Please note your insurance provider on your intake form.

All past outstanding balances must be paid before booking a new appointment. This includes past attended sessions, late cancellations or no-show fees.

We can direct bill various insurance plans such as Veterans Affairs (VAC), Canadian Armed Forces (CAF), Canada Life, Claim Secure, Chamber of Commerce, Work Safe, NIHB, Department of Social Development, etc. provided your plan is set up for direct billing. The client is still responsible for any co-pay amounts at the time of service.  

If we cannot direct bill, payment from the client is due at the time of your session and a receipt will be provided for your direct reimbursement.

We do not, however we do work with many insurance plans. Please contact us if you have questions. 

Call 506-651-1239 to book your appointment or email admin@lauragatien.com. All emails and voicemails are confidential. If you want to book an appointment with a specific therapist, you can do so online here. 

Not sure who to book in with? Fill out this form and we’ll match you with the most appropriate therapist for your needs.

Yes, our associates are available for evening appointments. We do not offer appointments on weekends.

Clients can cancel or reschedule with a minimum of 24 hours notice, otherwise you will be charged for the session. A late cancellation (less than 24 hours notice) will result in a half session charge, and a no show will be charged a full session rate. Please note insurance does not cover no-show or missed appointments.

We understand that life happens and it's not always possible to provide sufficient notice. Prior to booking, consider having a back up plan for non-crisis situations to ensure you're able to make it to counselling should something come up. Arranging back up childcare or alternate transportation methods on the date of your appointment can be helpful. 

We also offer the ability to change your appointment to a virtual one on short notice, should you be unable to attend in person. A credit card must be on file prior to switching to virtual. 

Laura Gatien & Associates will send appointment reminders for your session via text and email, however it is your responsibility to keep track of your appointments. Keeping up to date on your weekly schedule along with a back up plan are all helpful ways to avoid paying for a session you didn't attend.

This varies from person to person depending on the nature and severity of the problem, desired goals and level of engagement from the client. Generally, many people see significant improvement in 8-12 sessions, and some after as little as 3 sessions. 

How often you attend sessions is discussed collaboratively and is based on your needs and schedule. 

You are always in control of your therapy, working at your own pace, and can choose the frequency and length to best suit your needs.

There is plenty of free parking on-site in both Fredericton and Saint John. Our office in Saint John is wheelchair accessible. Our office in Fredericton is NOT wheelchair accessible.

No, you do not require a referral for treatment. You can self-refer by calling 506-651-1239 or filling out this form.

Our waitlist is reviewed daily. If you are on our waitlist for a specific therapist, our admin team will call you when an appointment has become available. If you would like to be seen sooner, we have therapists accepting clients with no wait time. 

To check the status of your spot on the waitlist and to ensure we have the proper contact information for you, please reach out to our office.

There are several crisis resources to support you:

Mobile Crisis Saint John
1-888-811-3664 
Hours of Operation are 8:15am to midnight

Chimo Crisis Line
1-800-667-5005
chimohelpline.ca/contact.html

Crisis Services Canada Suicide Prevention and Support 
1-833-456-4566

Registered social workers and clinical therapists are unable to provide an official diagnosis or prescribe medication, however they are well trained in mental health and can refer you to a Psychiatrist, with your doctors' consent, if you feel this would be helpful for you. Your family doctor is another great resource for a discussion around medication and whether or not a prescription would be a good option for you. 

Yes, our associates practice from several clinical frameworks with CBT being one of them. CBT stands for Cognitive Behavioural Therapy; it is a well-established, effective and lasting treatment that can help with various issues including anxiety, depression, addiction, relationship issues and chronic pain. 

CBT involves problem solving and learning helpful strategies to practice between sessions. It focuses on identifying and understanding unhelpful thinking patterns to help change the way you feel. You are actively involved in your treatment and are often expected to do some homework between sessions. You can learn to control your thinking, maintain a sense of control and self-confidence and learn positive coping skills.

Licensed Counselling Therapists (LCT) are governed under the Canadian Counselling and Psychotherapy Association. 

Registered Social Workers in New Brunswick are governed under the New Brunswick Association of Social Workers.

Both provide mental health services. Coverage for either a LCT or RSW will depend on your insurance plan. Contact your insurance provider directly to learn if services are covered with either of these designations.

Yes, we have many therapists who work with couples. If you book an appointment on our online booking portal, you can see who works with couples when selecting that service.  Our admin team can also work with you to find the best fit for your situation. 

Yes. We have associates on staff who work with children. We will work with you to match you with the therapist best suited to meet your needs. We work with children as young as three years old. 

No, at this time we do not have a psychologist on staff. We recommend reaching out to KV Psychology.

No, we do not offer Psychoeducational Assessments currently as we do not have any licensed psychologists on staff. We recommend reaching out to KV Psychology.

Although we do not offer counselling on a sliding scale, we do have options for counselling at a lower cost through our non-profit, Just Us; We All Struggle Inc. Please visit their website to learn more about low-cost counselling and to book an appointment.

Some therapists (LCT) are registered to practice virtually across Canada. Some of our social workers are also covered in other provinces. If you are looking to book a session while residing in another province, please contact our admin team at admin@lauragatien.com or book directly with one of our LCT on our portal. 

Yes, we are very excited to provide our community with workshops and presentations. To book a presentation or workshop, please contact our office at admin@lauragatien.com.